Lean Deployment Across 13 SC Sites
Client: Alliance Healthcare, UK-Wide Service Centre Network
Led by: Lee Bellis, GEMBEX Founding Consultant
Alliance Healthcare operates a network of 13 Service Centre sites across the UK, each facing operational challenges in efficiency, consistency, and flow. The business engaged with Lee to embed Lean principles across all locations, drive performance, and build internal capability.
Standardise Lean practices across all SC sites
Reduce van loading times and improve goods-in processes
Build internal Lean capability through coaching and mentoring
Reinforce best practices with visual tools and documentation
Lean Training & Rollout: Delivered training in visual management, 5S, and the 8 Wastes across all 13 sites, embedding Lean thinking into daily operations
Targeted Improvement Projects: Led initiatives to reduce van loading times and streamline goods-in processes, improving speed and accuracy
Capability Building: Mentored 16 newly qualified Lean Six Sigma Green Belts, guiding their project work and developing their problem-solving skills
Standardisation Tools: Designed and implemented Work Instruction Sheets, SOPs, and A3 Kaizen templates to support consistency and sustain improvements
Lean principles embedded across all SC sites
Significant reductions in van loading times and goods-in inefficiencies
16 Green Belts actively contributing to site-level improvements
Standardised documentation driving consistency and best practice adoption
This project demonstrated the power of structured Lean deployment at scale.
By combining hands-on coaching with visual tools and targeted projects, Alliance Healthcare built a
foundation for continuous improvement that continues to deliver value across its network.