Embedding Op Ex Across the Ipsen Wrexham Site:
A Holistic Transformation Approach.

Client: Ipsen, Global Biopharmaceutical Leader

Led by: Lee Bellis, GEMBEX Founding Consultant

Ipsen launched a site-wide transformation initiative to embed operational excellence and continuous improvement into daily operations.

The goal was to build internal capability, streamline processes, and align teams around long-term performance and compliance.

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  • Embed Lean, Six Sigma, and systems thinking across all functions.

  • Upskill staff through tailored training and coaching.

  • Lead strategic improvement projects focused on efficiency, compliance, and cost control.

  • Align behaviours and systems using the Shingo Model for Enterprise Excellence.

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  • Training & Capability Building: Delivered customised 5S, White Belt, and Yellow Belt programs, supported by ongoing coaching to embed learning and build confidence.

  • Root Cause Analysis Facilitation: Led RCA sessions to address recurring issues and strengthen team-based problem solving.

  • Enterprise Excellence Deployment: Applied the Shingo Model to align behaviours, systems, and results with Ipsen’s operational goals.

  • Strategic Project Leadership: Championed improvement initiatives that delivered measurable gains in efficiency, compliance, and cost performance.

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  • Continuous improvement culture embedded across all functions.

  • Increased staff engagement and structured problem-solving capability.

  • Enhanced operational performance and regulatory compliance.

  • Strategic projects delivered tangible cost savings and streamlined processes.

  • Long-term mindset shift toward excellence, ownership, and accountability.

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This initiative demonstrated the power of combining technical training with cultural transformation.

By aligning Lean tools with leadership behaviours and strategic intent, Ipsen built a resilient foundation for sustained excellence across its operations.